HVAC Field Supervisor
If your career needs a reboot, consider this your system refresh. Join a company where your leadership and field expertise truly make an impact. Folkes Home Services, a trusted name in home services in the Hudson Valley for more than 30 years, is growing and looking for a skilled HVAC Field Supervisor to join our Fishkill, NY team. We offer exceptional training, long‑term career growth, and a supportive, team‑driven culture. If you’re an experienced technician or supervisor who takes pride in delivering top‑quality work, enjoys coaching and developing others, and thrives in a role where every day brings new challenges, we’d love to meet you!
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Responsibilities:
- Field Leadership – Supervise, mentor, and support HVAC technicians in the field to ensure quality workmanship, efficiency, and customer satisfaction
• Job Site Management – Oversee residential HVAC service and installation projects, ensuring jobs are completed on time, within budget, and in accordance with company standards
• Technical Support – Provide on-site troubleshooting and advanced technical guidance for complex system issues
• Training & Development – Help onboard new technicians and provide ongoing coaching to ensure continued skill growth and adherence to company procedures
• Quality Control – Conduct job audits, inspect work quality, and verify safety compliance across all field operations
• Customer Relations – Resolve escalated customer concerns and represent the company with professionalism and integrity
• Scheduling & Coordination – Collaborate with dispatch, service managers, and warehouse teams to ensure smooth daily operations
• Reporting & Documentation – Maintain accurate service records, job reports, and performance evaluations
• Safety Oversight – Enforce company safety policies and OSHA regulations to ensure a safe work environment
• Service Software Use – Utilize Service Titan or equivalent platforms to monitor job progress, technician performance, and job notes
Qualifications:
- Experience – 5+ years in residential HVAC service, with at least 1–2 years in a supervisory or lead technician role
• Technical Expertise – In-depth understanding of HVAC systems, installation practices, diagnostics, and repairs
• Certifications – EPA Type II or Universal Certification required; NATE Certification preferred
• Leadership Abilities – Proven ability to motivate, train, and lead a team in a fast-paced field environment
• Customer Service Focus – Strong communication, conflict resolution, and interpersonal skills
• Physical Requirements – Ability to lift up to 80 lbs, work on ladders, in confined spaces, and outdoors in varying weather conditions
• Valid Driver’s License – Clean driving record required for company vehicle use
What We Offer
- Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Term Life Insurance – Financial security for you and your loved ones
- Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
- Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
- Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
Pay Rate: $40.00 - $45.00 per hour. + Bonus opportunities!
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Join our team at Folkes Home Services and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
Folkes Home Services may conduct a pre-employment background check and drug test, subject to applicable laws.
Folkes Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.