Looking to elevate your career in plumbing leadership? Folkes Home Services, part of the renowned Apex Service Partners network, is seeking a dedicated and experienced Plumbing Manager to lead our dynamic plumbing team. With a legacy of excellence spanning over multiple decades, Folkes Home Services is known for its commitment to customer satisfaction, technical expertise, and employee growth. If you're ready to take the next step in your career while making a lasting impact on your team and community, this is the opportunity for you!
Job Responsibilities
Team Leadership – Manage and support a team of licensed plumbers and apprentices, providing coaching, training, and performance evaluations
Daily Operations Oversight – Coordinate daily schedules, dispatching, and job assignments to ensure efficient use of time and resources
Project Management – Oversee plumbing jobs from start to finish, ensuring high-quality service, safety compliance, and timely completion
Technical Expertise – Provide guidance on complex plumbing issues and support the team with troubleshooting, diagnostics, and installations
Customer Satisfaction – Ensure customer needs are met with professionalism, timely communication, and high-quality workmanship
Training & Development – Implement ongoing training programs to maintain technical excellence and ensure licensing/certification requirements are met
Quality Control – Conduct job site inspections and audits to ensure compliance with company standards and local codes
Inventory & Equipment Management – Monitor plumbing materials, tools, and fleet to maintain readiness and reduce downtime
Reporting & Communication – Collaborate with office staff and senior leadership to report on performance, challenges, and business needs
CRM & Software Use – Utilize Service Titan or similar platforms to manage job progress, documentation, and team efficiency
Qualifications
Plumbing Experience – 10+ years of hands-on plumbing experience, including 2+ years in a supervisory or management role
Licensing – Valid plumbing license in the State of New York or ability to obtain one
Leadership Skills – Proven ability to lead and motivate teams, resolve conflicts, and foster a positive work environment
Customer-Centric – Strong interpersonal skills with the ability to communicate clearly and professionally with customers and staff
Technical Knowledge – Deep understanding of residential and commercial plumbing systems, codes, and safety practices
Organized & Detail-Oriented – Ability to manage multiple projects, prioritize tasks, and maintain accurate documentation
Tech Savvy – Comfortable using CRM systems like Service Titan and mobile job management apps
Driver’s License – Valid driver's license with a clean driving record
Benefits
Medical, Prescription, Dental, and Vision Insurance – Comprehensive and affordable health coverage options
Disability & Term Life Insurance – Peace of mind for you and your family
Matching 401(K) Benefits – Secure your future with a competitive retirement savings plan
Ongoing Training & Development – Continuous learning opportunities through Apex’s network of industry experts
Paid Holidays & PTO – Generous paid time off for work-life balance
Career Advancement – Be part of a growing organization that prioritizes internal promotion and long-term success
Folkes Home Services may conduct a pre-employment background check and drug test, subject to applicable laws.
Join our team at Folkes Home Services in Fishkill, NY, a trusted name in plumbing, HVAC, and home comfort solutions, and lead a team dedicated to excellence. Apply today and grow your career in leadership with Apex Service Partners!
Folkes Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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